golse Terms and Conditions

1 General Terms and Definitions

This terms and conditions document forms a legal agreement between the golse platform and all users of its services. In this document, "golse", "we", and "platform" refer to the golsebet.cam website and its associated mobile application. "User", "member", or "you" refers to any registered or unregistered visitor using golse's services.

golse is an online betting and casino platform offering cricket and other sports betting, slot games, live casino, and other gaming services to Bangladeshi users. The site provides customer support in Bengali and English via 24/7 live chat and email.

golse reserves the right to change these terms at any time. Continued use of the platform after any changes will be taken as acceptance of the updated terms.

2 Account Registration and Management

2.1 Registration Requirements

To open an account at golse, you must meet the following conditions:

• You must be at least 21 years old.
• You must register under your own name with accurate information.
• Each person may create only one account.
• The mobile number, email address, and personal details provided at registration must be correct and current.
• It is your responsibility to keep your account login details completely confidential.

2.2 Account Security

If you notice any unauthorised access or suspicious activity on your account, you must notify the golse customer support team immediately. Sharing your password with any third party is strictly prohibited. golse will not be liable for any loss resulting from negligence in securing your account.

2.3 Updating Your Information

If any details registered on your account change, you must update them promptly through account settings or customer support. golse will not be liable for payment delays or issues caused by outdated information.

3 Age Verification and Identity Confirmation

The minimum age to use golse is 21. The platform strictly prohibits participation by minors and may request proof of identity at any time for age verification.

Any one of the following government-issued documents is accepted for verification:

• National Identity Card (NID)
• Passport
• Driving Licence
• Birth Registration Certificate (where applicable)

golse reserves the right to hold large withdrawals until identity verification is complete. This process is necessary for user security and the proper operation of the platform.

4 Deposit and Withdrawal Policy

4.1 Deposit Methods and Limits

Deposits at golse can currently be made via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳100. There is no maximum deposit limit, though identity verification may be required for large amounts.

4.2 Withdrawal Methods and Timeframes

The minimum withdrawal amount is ৳800. Withdrawal methods are the same as for deposits — bKash, Nagad, Rocket, Upay, and bank transfer (e.g. Dutch-Bangla Bank, Islami Bank). Withdrawals are generally processed within 15 minutes to 2 hours.

4.3 Withdrawal Conditions for Bonus Funds

To withdraw winnings earned from a bonus, the relevant wagering requirement must be met. For the first deposit bonus, the wagering requirement is 20 times the bonus amount. That means if you receive a ৳1,200 bonus on a ৳1,000 deposit, you must place a total of ৳24,000 (৳1,200 × 20) in bets before withdrawing.

5 Bonus and Promotion Policy

5.1 Welcome Bonus

golse offers new members a 120% first deposit bonus of up to ৳10,000. The wagering requirement for this bonus is 20 times the bonus amount. For example, if you receive a ৳10,000 bonus on a ৳16,800 deposit, you must place ৳2,00,000 (৳10,000 × 20) in bets before withdrawing.

5.2 Other Promotions

golse regularly offers various weekly and special event-based bonuses for existing members. Each promotion has its own specific terms, minimum deposit, and wagering requirements.

5.3 General Bonus Rules

• Read the full terms of the relevant promotion before claiming a bonus.
• A bonus is not cash — it becomes withdrawable only after the specified wagering requirement is met.
• Attempting to claim the same promotion more than once may result in account suspension.
• golse reserves the right to cancel any bonus if irregularities or fraud related to bonuses are detected.
• VIP members receive special benefits including cashback — full details are available on the golse VIP page.

6 Betting Rules and Restrictions

6.1 Betting Limits

Separate minimum and maximum betting limits apply to each game, event, and market. These limits may change depending on circumstances. Certain games or markets may be excluded when betting with a bonus balance.

6.2 Bet Cancellation and Voiding

golse reserves the right to cancel or void bets in the following situations:

• If an event is cancelled or postponed.
• If a technical error in odds-setting is found.
• If there is evidence of betting on both sides of the same event to gain an advantage.
• If unusual or suspicious activity is detected on an account.

6.3 Prohibited Activities

Covering bets or arbitrage betting using bonus funds is strictly prohibited. Any attempt to exploit the system through fraudulent means will result in immediate account closure.

7 Account Suspension and Closure Policy

golse may temporarily or permanently suspend or close any account for the following reasons:

1. Violation of any clause of these terms and conditions.
2. Registration with false or incorrect information.
3. Operating multiple accounts.
4. Suspicion of activity related to money laundering or fraud.
5. The account remaining inactive for an extended period.
6. At the user's own request.

All valid withdrawals will be processed before an account is closed, however bonus balances and bonus-related winnings may be forfeited.

8 Data Privacy and Protection

golse uses SSL encrypted connections and modern security methods to protect users' personal data. To learn more about how your information is collected, stored, and processed, please read our Privacy Policy.

golse will never ask for your password or full payment details via email or chat. If you receive any such communication, treat it as fraudulent and notify our customer support immediately.

9 Responsible Gaming Policy

golse believes gaming is a form of entertainment. We encourage our members to play responsibly. Our platform offers features to set deposit limits, self-exclude, and take a break from gaming.

If you run into problems with gaming or notice signs of addiction, seek help without delay. golse's Responsible Gaming page has self-assessment tools and detailed information on sources of support. Remember, this platform is for persons aged 21+ only.

10 Limitation of Liability and Disclaimer

golse accepts no liability in the following cases:

• Loss during a game due to an internet disconnection.
• Loss caused by the user's own account credentials being compromised.
• Delays caused by issues with third-party payment systems.
• Service downtime during technical maintenance.
• Any loss that is directly outside golse's control.

However, if an incorrect payment occurs due to a software error, or incorrect odds are displayed due to a system error, golse reserves the right to cancel or correct those bets.

11 Changes to Terms and Enforceability

golse may change, add to, or revise these terms and conditions at any time. Members will be informed of changes by email or via a notice on the platform. Continued use of the platform after changes take effect will be taken as consent to the revised terms.

If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect. These terms and conditions were last updated in January 2025.

To learn more about golse and read about the platform's goals and values in detail, visit the About Us page.

12 Contact and Customer Support

If you have any questions or need clarification about these terms and conditions, please contact the golse customer support team. Our support team is available 24/7 in Bengali and English.

• Live Chat: directly from any page on the site
• Email: [email protected]

For general queries, visit our Frequently Asked Questions page — it has answers to common questions about accounts, payments, and bonuses.